Mopar Roadside Assistance Charlotte NC

There is a wide variety of things that can go wrong while you're out on the road, and Mopar roadside assistance is ready for just about everything. Say you're on the road, and your tire goes flat. When you call roadside assistance, a roadside service technician will come to your location to either install the spare tire or patch a puncture. Or, say you're trying to get to work and your car won't start, a technician will be dispatched to your home to jumpstart your vehicle. If your vehicle becomes inoperable for any reason, a truck will be dispatched to tow it to the nearest certified Mopar service center, like the one here at Marburger Chrysler Dodge Jeep Ram. Additionally, if you run out of fuel on the road, the roadside assistance program covers delivery of up to two gallons of fuel to get you to the nearest gas station. This can be used two times in a twelve-month period. Roadside assistance can also help if you accidentally lock your keys in your vehicle. All of these services are available 24/7, keeping you covered day, night, weekdays, and weekends. 

If your vehicle experiences any sort of issue that forces you to pull over on the side of the road, your safety is your first priority. The first step when you need to pull over is to put on your hazard lights to make yourself more visible to drivers around you. Then, begin to slow down and move toward the shoulder when it is safe to do so to get out of the flow of traffic. Once your vehicle is stopped, you should engage its emergency brake. If you can safely exit your vehicle, you should pop the hood, which is a signal that you're having mechanical issues. If you're forced to stop on a hill, you should turn the wheels away from the road. Visibility is essential when you are pulled over. Therefore, if you have reflective triangles or road flares, you should set them up around your vehicle to alert passing vehicles. Finally, get back into your vehicle once all the safety precautions are in place and call roadside assistance and be sure to remain in your vehicle until help arrives. When you call roadside assistance, there is certain information that you must have ready, which we will detail below. 

As we mentioned above, to make sure you get the best help possible from a roadside assistance representative, you should have certain information readily available. First, you'll be asked to provide the full name of the vehicle owner, whether it is you or somebody else. You'll also need to have the vehicle identification number (VIN) ready. This can be found on your vehicle's registration or on a placard inside the driver's door jamb. This will help the representative pull up your exact vehicle. They may also ask you for your license plate number, vehicle year, make, and model, as well as its odometer reading. The most important information you'll be asked to provide is your current location. It is important to be as specific as possible so the technician can best locate your vehicle. Be sure to include the city or town, landmarks, mile markers, and nearby cross streets. Lastly, you'll be asked for an exact description of the symptoms your car is showing. Providing this information to the roadside assistance representative will help you get the best help you need and streamline the process. 

As hard as we try to keep our cars running smoothly, inconveniences can happen. That's where Mopar roadside assistance comes in! All Chrysler, Dodge, Jeep, and Ram vehicles are automatically enrolled in Mopar roadside assistance and are covered for five years or 100,000 miles, whichever comes first. If you're in the market for a new car in the vicinity of Charlotte, North Carolina, then look no further than Marburger Chrysler Dodge Jeep Ram! Here, you can find a huge selection of new vehicles like the Jeep Grand Cherokee or Wrangler, Ram 1500 and 2500, and many more! If you have any questions regarding our inventory, would like to schedule a test drive, or would like to learn more about the roadside assistance program, use the form below to reach our knowledgeable sales team. We look forward to hearing from you soon!